5445832026-09-105445832026-09-10ActionsTakenOrOrdersPassedDomain15445832026-09-10ActionsTakenOrOrdersPassedDomain1PersonsAgainstWhomActionsTakenOrOrdersPassedDomain15445832026-09-10SignatoriesDomain1iso4217:INRxbrli:pureCANHLIFECanara HSBC Life Insurance Company Limited544583NOTLISTEDINE01TY01017NewAction(s) taken or orders passed (sub-para 20)false2026-09-1017:33:002026-09-10Imposition of fine or penaltyRegulatory AuthorityInsurance Regulatory and Development Authority of India (IRDAI)1Listed Entity (Self)Canara HSBC Life Insurance Company LimitedThe Company has received an Order from IRDAI levying a penalty. As part of this Order, IRDAI has also issued additional directions to the Company and has advised submission of an Action Taken Report on these directions, within the specified timelines.The Company had received a show cause notice (SCN) dated 12th March 2026 from IRDAI, based on a social media post, relating to misselling of a policy. The Company duly responded to the SCN and was also provided an opportunity for personal hearing and additional submissions, subsequently. After considering the submissions and the personal hearing, IRDAI issued an Order dated 10th September 2026, wherein a penalty of ` 1,00,00,000/- (Rupees One Crore) has been levied, with respect to certain aspects pertaining to policyholder interest, under the Protection of Policyholder Regulations, 2024 read with Corporate Governance Regulations, 2024. As part of this Order, the IRDAI has also issued additional directions to the Company and has advised submission of an Action Taken Report on these directions within the specified timelines.2026-09-10The Company had received a show cause notice (SCN) dated 12th March 2026 from IRDAI, based on a social media post, relating to misselling of a policy. The Company duly responded to the SCN and was also provided an opportunity for personal hearing and additional submissions, subsequently. After considering the submissions and the personal hearing, IRDAI issued an Order dated 10th September 2026, wherein a penalty of ` 1,00,00,000/- (Rupees One Crore) has been levied, with respect to certain aspects pertaining to policyholder interest, under the Protection of Policyholder Regulations, 2024 read with Corporate Governance Regulations, 2024. As part of this Order, the IRDAI has also issued additional directions to the Company and has advised submission of an Action Taken Report on these directions within the specified timelines.Not applicableThe financial impact is restricted to the extent of ₹ 1,00,00,000 (Rupees One Crore only). No impact is expected on the operation or other activities of the Company.IRDAI has levied penalty with respect to certain aspects pertaining to policyholder interest, under the Protection of Policyholder Regulations, 2024 read with Corporate Governance Regulations, 2024.10000000IRDAI has issued a penalty of Rs. 1,00,00,000/- (Rupees One Crore), pursuant to the communication.Not applicableThe Company will take necessary steps to adhere to all directions as mentioned in the Order.The Company remains committed to policyholder interest and adherence to regulatory guidelines/ regulations, and will continue to take steps to further enhance governance and controls around the same.Vatsala SameerCompany Secretary and Compliance Officer2026-09-10Gurugram